Frequently Asked Questions
Everything you need to know about your Sprayground gear.
How long does shipping take for my order?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that limited edition drops may have specific final sale conditions.
Are Sprayground backpacks waterproof?
Our bags are crafted with durable, water-resistant vegan leather and high-performance fabrics designed to withstand the elements, though they are not fully submersible.
How do I clean my Sprayground bag?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or tumble dry, as this can damage the structural integrity and hardware of the bag.
Do you offer a warranty on your products?
Yes, we offer a limited 90-day warranty against manufacturing defects. This does not cover normal wear and tear, accidents, or improper care.
How can I verify if my product is authentic?
Every authentic Sprayground product comes with a unique hangtag containing a QR code or authentication serial number that can be verified on our official website.